1. Introduction Venero (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website.
2. Information We Collect When you visit our website, we may collect the following information:
- Usage data, such as pages visited, time spent on our site, and interactions with our content (collected via Google Analytics)
- Basic contact details if voluntarily provided (e.g., when you message us via WhatsApp or email)
3. How We Use Your Information We use the collected data to:
- Analyse website traffic and improve user experience
- Understand customer preferences and trends
- Respond to inquiries if you contact us
4. Google Analytics We use Google Analytics to track and report website traffic. Google Analytics collects data such as IP addresses, browser types, and device information. This information helps us understand how users interact with our site. Google may also use this data in accordance with its own privacy policies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Cookies Google Analytics may use cookies to collect and store information about your visit. You can manage or disable cookies through your browser settings.
6. Data Protection We take reasonable steps to protect your personal information from unauthorised access or disclosure. However, no method of transmission over the internet is 100% secure.
7. Third-Party Links Our website may contain links to third-party sites, such as WhatsApp and Gozney. We are not responsible for the privacy practices of these external sites.
8. Your Rights You have the right to:
- Request access to your personal data
- Request correction or deletion of your personal data
- Opt-out of Google Analytics tracking
9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us If you have any questions about this Privacy Policy, please contact us at info@venero.co.za